FAQs

Our team handles order tracking directly. Just reach out to us and we’ll give you a status update.

Yes, we can arrange international shipments. Get in touch with our team and share your destination and order details we’ll confirm the cost and logistics.

Shipping costs are not included in our quoted prices unless agreed upon at the time of order. Charges depend on the shipping method, number of pieces, and your location, we’ll confirm this at the time of order.

We ship by air, rail, road, or sea whichever suits your requirement. The cost of delivery is worked into the t-shirt costing unless specified.

Urgent orders using our in-stock colours and styles can be ready within a few working hours. Custom orders generally take around 7 working days from production to delivery, depending on the complexity of the order.

Yes. We properly cure every print at the correct temperature, which prevents cracking or peeling. Each job is checked before it leaves. Do ask your sales representative if you have any further queries.

We offer a full range: screen printing (pigment, plastisol, discharge), embroidery, sublimation, DTG, foil, flock, and more. We’ll recommend the best method based on your design, fabric, and quantity.

Printing or embroidery are the most popular ways of branding. Depending upon the design we suggest the most suited technique. However one needs to remember that Halftone / Photographic images cannot be embroidered. Types of printing possible –

  1. Pigment Printing – This is a water base method of printing which is possible only on white or light colour garments. Printing can be ironed upon.
  2. Plastic Printing –  This too is a water base method of printing on white or light colour garments. A thin film can be felt on the surface. Printing can be ironed upon.
  3. White Opaque Water Base Printing (locally also termed as Khadi Printing.) – This was the age old method used to print on dark garments. It has a poor opacity. Printing can be ironed upon.
  4. Plastisol Printing – Ideal to print on light/dark garments, has good opacity.  There are special plastisol printing machines for this ink, fine letterings and alignments are easy to attain. This is the most popular technique of printing the world over. Printing cannot be ironed upon.
  5. Lazor / Digital opaque printing on White or Light Garment – Brilliant reproduction of the design, the turnaround time too is very fast. Ideal technique of printing within a few hours. Nevertheless, the printing is Guaranteed to Fade with every wash. This technique is ideal for a single day event.
  6. Lazor / Digital printing on Dark garments- Small quantities of  dark garments or urgent requirements can be fulfilled by this method. Geometrical shaped designs are easily reproducible. Nevertheless, this method of printing works expensive and not suggested for large volumes.
  7. Litho Transfer printing (sticker printing) – Ideal to print halftone designs and works very economical in large scale production. For small runs the development cost may constitute to a significant amount of the cost per piece of printing. Nevertheless the printing cannot be ironed upon. The edges may start fraying after a few washes. A thin film is formed on the garment.
  8. Sublimation Printing – Printing is possible only on 100% Polyester garment. Excellent vibrancy of colours. Small runs of printing too is possible. Unlike transfer printing there are no development cost. The layer of ink cannot be felt.
  9. Direct to garment printing- Also known as DTG printing, digital garment printing and inkjet to garment printing, is a process of printing on textiles and garments using specialized or modified inkjet technology. This technology is still at a very primarily stage and is evolving. Printing lacks vibrancy.
  10. Rubberized Printing –  Is a rubber based chemical, after printing on the garment the print area is heated from the reverse and the print swells out.
  11. High Density printing : High density printing is done through a process of adding layers of ink on top of one another to create depth and 3D graphics.
  12. Foil printing: Foil applications are a great way to add shine to your custom garments. Makes your t-shirt stand out with this special effect technique.Types of foil possible are gold, silver and brass.
  13. Discharge printing : It is also called Extract Printing. This is a method of applying a design to dyed fabric by printing a colour – destroying agent such as chlorine or hydrosulphite, to bleach out a white or light pattern on the darker coloured ground. In colour discharge printing, a dye impervious to the bleaching agent is combined with it, producing a coloured design instead of white on the dyed ground.
  14. Rotary printing: Images to be printed are curved around a cylinder. Large volumes of the same repeat printing such as the camouflage printing is attained through rotary printing.
  15. Flock printing: It gives a velvet kind of a feel to print. After printing the gum onto the garment, flock powder (available in multi colours ) is sprinkled over the printed gum. Not a very popular way of printing on t-shirts

Metallic and Shimmer Inks : Special effect printing with metallic and shimmer inks come in Silver and Gold colour options. These inks include glitters and shimmers formulated to produce dramatic effects with excellent durability.

Images from the internet are usually low resolution (72dpi) and won’t print cleanly. Ask your designer for a vector file. We also can’t print any image that’s copyrighted unless you have proof of licensing.

For printing a vector file (.CDR, or .EPS) with text converted to outlines. For embroidery a high-quality PNG, PDF or CDR is fine. Please note that colours on a screen will not always match the final print/embroidery.

 

Yes. You can put you logo/design on the t-shirt. Share with us your logo/design and let us know the position you require the logo and our team will share a mockup with you of the same. In case you want to see an actual sample piece with your logo we can provide the same at a cost.

Cotton is sensitive to moisture and temperature. Feel can vary depending on the season it was made in and whether the fabric was machine dried or naturally dried. This is normal and doesn’t affect the quality or durability of the garment.

Wash it. A good t-shirt should hold its colour, shape, and feel after a wash. Technical specs can be confusing a real wash test tells you everything you need to know. We recommend you purchase a sample and test the t-shirt yourself before purchasing to larger quantities, that way you are sure of what you are buying.

GSM stands for Grams per Square Metre, it’s a measure of fabric density. Higher GSM does not mean better quality. This is a common misconception. Quality depends on yarn type, finishing and construction, not just thickness. Different GSM t-shirts are suited for different environments and use, so check with your sales representative what GSM t-shirt are ideal as per your requirement.

No. Our t-shirts are guaranteed for colour fastness and won’t bleed when washed with other garments. Bleeding is usually caused by low-quality dyes, which we don’t use. Do follow the wash care instructions on the inside to the garment to ensure its longevity.

There’s always a small amount of shrinkage with cotton, but we compact our fabric to keep it under 5%  which is the internationally accepted standard. Polyester t-shirts have less than 1% shrinkage provided that the wash care instructions are followed.

Yes. Just make sure you provide a fabric Pantone number (not paper). If you don’t have one, a printed colour swatch works fine for manual matching.

We carry a wide range of colours in ready stock. With over over 50+ colours available across our qualities, you are sure to find a colour that suits your brand best.  Need a specific colour? That’s possible too minimum 400 pieces for collar t-shirts, 800 pieces for round neck t-shirts.

What sizes should I order for a large group?

The best approach is to collect actual shirt sizes from recipients and convert them using the table below. Sizes vary by brand, so going by individual measurements avoids disappointment.

Shirt to T-Shirt Size Conversion:

Shirt Size (Shoulder)363840424446
T-Shirt Size (Chest)384042444648
LabelXSSMLXLXXL

T-Shirt Measurements (inches):

Measurement (in)XSSMLXLXXL
Chest192021222324
Length262728293031
Shoulder171819202122

Sunlight contains ultraviolet (UV) radiation and it is this that causes colours to fade. In summer there is obviously a lot more UV radiation than in winter. Further, since the days are longer in summer, you are likely to have clothes fade more in summer than in winter. It is not just clothes hanging on the line to dry that fade. While you are out in the sun, the clothes you are wearing are being exposed to UV radiation and consequently are quietly fading.

Reducing Fading
While you cannot really do much to stop clothes fading while you wear them other than perhaps buying a very large hat or sombrero, you can take some steps to reduce fading when you hang your clothes out to dry after washing them. As a first step, turn your clothes inside out when you hang them out to dry. Any fading which occurs on the inside of the garment is not likely to be noticeable.
If you have a rotary clothes line, hang your darker coloured clothes on the inner lines and the lighter coloured clothes on the outer lines. The clothes on the outer lines act as a shade for the inner lines and reduce the amount of sunlight they are exposed to. If you have a fixed clothesline you will know the direction from which the sunlight comes for the time of day when you are drying your clothes. Simply hang the white or lighter coloured clothes in a position so that, as much as possible, they come between the darker clothes and the sun. Finally, do not leave the darker clothes on the line for longer than it takes to dry them. In summer especially, clothes are often dry in under an hour and so don’t need to be left out for the whole day.

Ordering extra later costs significantly more. We always recommend adding a small buffer (around 5%) to your original order to cover any last minute needs.

Yes, samples are available on a paid basis. We recommend trying samples to confirm sizing before placing your full order. Samples are arranged once pricing is agreed upon. We do offer samples on a returnable basis as well provided that the sample is returned within 2 to 3 days and is un-used and good condition. We take a deposit for the sample and once the sample is returned to us we check the sample to see it’s condition and then proceed to refund the deposit amount.

Yes, GST is charged at 5% on top of the quoted price. We issue a proper GST invoice for every order whether it’s 1 piece or 1,000+. For any garment costing ₹2500+ the GST charged is 18%.

We accept UPI, bank transfer (NEFT/RTGS), credit cards, debit cards and cash (within government cash limits). Every payment comes with an invoice, and cash payments also get a cash receipt. We don’t accept cheques or PDC’s.

You can order as little as a single piece from our ready stock. That said, for better pricing and economies of scale, we recommend a minimum of 200 pieces. We can supply smaller quantities as long as its from our ready. For custom orders do connect with us via WhatsApp / email or you can even request for a quote from the following link – https://www.casablancaindia.com/get-a-quote/

Organic cotton is grown without the use of chemical pesticides, herbicides or fertilizers (there are natural ingredients that can be used for these purposes, such as pyrethrum, which comes from chrysanthemums). Emphasis is placed on the quality of the soil and things like crop rotation and supporting beneficial insects for pest control.
Organically grown cotton fibres have the same characteristics as conventionally grown cotton. The yarn is just as strong and durable as any other cotton yarn you could buy.

Originating in the South Western United States, Pima cotton is most closely comparable to Egyptian cotton, with which it shares long-fibered tensile strength and an amazingly soft feel. Pima cotton was first produced in Peru, but has been named after the Pima tribe of Native Americans who began cultivation of the plant in the US. The desirability of Egyptian cotton led to attempts by the US to grow it in the Southwest, but the resulting crop varied slightly from its Egyptian cousin. The superb absorbency of the material does mean that stains are easily formed, and the fabric should be treated with stain guard whenever possible.

We do not entertain customers bringing their own garment and asking us to do the branding. Branding a garment risks rejections. Casablanca Apparels does not accept any product for branding other than our own.

We always suggest our clients try on the samples to determine the sizes required. Sample can be provided on confirmation of prices for size trials.

Defects are rare, but if they happen, our team will inspect the t-shirts to confirm the defect and replace the affected pieces. This is provided that we are informed about the defect within a stipulated time period as agreed upon when the order is placed. Customers are requested to inform us about defects within a day or two from when the goods are delivered.

We have mentioned “Nike” only as an example but any copyrighted logo is illegal to print unless you have been granted the rights to do so. You might not think it’s a big deal or that you’ll get caught. If you do get caught they can come in and take everything you own. Do you want to take that chance? Besides that it’s a matter of morals. These people have invested a lot to be where they are. Put yourself in their shoes. We always think of it like this: “What comes around goes around!”. Casablanca Apparels does not believe in stealing or using copyright designs and does not entertain such requests.

The quality you see in the retails outlets is not the quality you get to buy 99% of the time. Large brand names does not necessarily imply that the quality is good. Many large and popular brand in the retail segment have also entered the corporate promotional clothing industry. Nevertheless, they have created a separate low cost and quality line of products for the promotional industry which is not retailed. This line of products are being used only to en-cash their brand image. We suggest “buyer beware” and should keep the brand name aside and compare products on the basis of quality.

Whatsapp Us